Welcome to RFI Global’s Banking Uncovered - the podcast that goes behind the industry PR, the media spin, the product awards and the investor reports to look at what’s really going on in the industry. Using customer data we focus on how are customers behaving, how behaviour is changing and how institutions are reacting to new customer needs.
At the same time as the rapid development and enhancement of data capability, the impact of generative AI and the emergence of stronger fintech propositions, traditional banks have invested heavily in their digital capabilities. As the industry stalwarts, challengers and fintechs continue to compete in this new digital and physical world, we bring together divergent opinions and viewpoints. Talking to CEOs, founders, global experts and leaders in banks, payments, fintechs and challengers spanning the globe, we ask the big questions facing the industry.
In depth interviews and panel discussions, combined with RFIs global customer data lake will ask:
· What are evolving needs of customers and what are the key trends?
· What are the next innovations that will meet these?
· Which players are responding to new and emerging customer needs and what propositions are working?
· Are new and upcoming regulations going to impact the market and how?
Episodes
Apr 22, 2021
Apr 8, 2021
Nov 3, 2020
Nov 3, 2020
22 min
In this episode, we discuss:
Jill’s career journey to date, and main function and key priorities Visa
Her perspective on the impact of C19 on financial services and what Visa is doing to support customers
The impacts of the shift to digital/ contactless/ online/ mobile during the C19 pandemic, is this a temporary or sustained trend?
Her passion for fintech, diversity and women working in this field
Oct 26, 2020
Oct 26, 2020
22 min
In this episode, we discuss:
- Andy’s new role and remit leading Home Ownership at NAB
- The biggest challenges in the current environment – impacts of Covid-19 and a challenged economy
- How digital is taking precedence as a ‘by default’ servicing channel for Home Lending
Feb 17, 2020
Feb 17, 2020
30 min
This episode is focused on the 2020 Paris Fintech Forum, held on the 28th and 29th of January.
At this years’ event there were over 2,700 attendees and out of the 330 speakers across the two days, 300 of those were CEO level. In between the many sessions at the event I managed to speak with a number of new and emerging fintechs from across the European landscape as well as the events' founder, Laurent Nizri to talk about all of the exciting takeouts from this years’ conference.
Guests include: Laurent Nizri, Founder, Paris Fintech Forum; Stefano Vaccino, Founder, Yapily; Délber Lage, CEO, SalaryFits; Christian Thisted, COO, CreditStretcher
In this episode we discuss:
- Investments and overcoming the challenges associated with funding rounds
- Monetisation of open banking
- Trends in the fintech and banking ecosystems from around the world
- The intersection of fintech and social impact
- Push payments and QR codes
- Future of insurtech and wealthtech
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
Jan 14, 2020
Jan 14, 2020
17 min
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
Dec 9, 2019
Dec 9, 2019
13 min
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
Nov 28, 2019
Nov 28, 2019
39 min
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
Nov 22, 2019
Nov 22, 2019
17 min
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
Nov 11, 2019
Nov 11, 2019
23 min
Laurent also shares some exciting news and speaker announcements for the upcoming Paris Fintech Forum in January 2020.
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.