Welcome to RFI Global’s Banking Uncovered - the podcast that goes behind the industry PR, the media spin, the product awards and the investor reports to look at what’s really going on in the industry. Using customer data we focus on how are customers behaving, how behaviour is changing and how institutions are reacting to new customer needs. At the same time as the rapid development and enhancement of data capability, the impact of generative AI and the emergence of stronger fintech propositions, traditional banks have invested heavily in their digital capabilities. As the industry stalwarts, challengers and fintechs continue to compete in this new digital and physical world, we bring together divergent opinions and viewpoints. Talking to CEOs, founders, global experts and leaders in banks, payments, fintechs and challengers spanning the globe, we ask the big questions facing the industry. In depth interviews and panel discussions, combined with RFIs global customer data lake will ask: · What are evolving needs of customers and what are the key trends? · What are the next innovations that will meet these? · Which players are responding to new and emerging customer needs and what propositions are working? · Are new and upcoming regulations going to impact the market and how?
Episodes
Thursday Jul 29, 2021
Thursday Jul 15, 2021
Thursday Jul 01, 2021
Thursday Jul 01, 2021
Hosts:
Kate Wilson - Research Director & Deputy GM - RFi Group
Anna Shaw - Head of Client Insights - RFi Group
With Guest:
Kristy Duncan - CEO & Founder - Women in Payments
Produced By:
Taylor Henderson - Marketing Manager - RFi Group
Thursday Jun 17, 2021
Thursday Jun 17, 2021
Join Anna Shaw and Kate Wilson as they discuss financial wellness and inclusion. Joined by Mariko Braswell from Move78 and Dr. Vinita Godinho from Financial Resilience Australia as they discuss the challenges that generations are facing with their financial wellbeing. They discuss their partnership to create the APAC Financial Wellness Initiative as well as their global alliances.
Hosts:
Anna Shaw - Head of Client Insights. RFi Group
Kate Wilson - Research Director and Deputy GM AUNZ, RFi Group
Producer:
Taylor Henderson - Marketing Manager, RFi Group
Thursday Jun 03, 2021
Thursday May 20, 2021
Thursday May 06, 2021
Thursday Apr 22, 2021
Thursday Apr 08, 2021
Thursday Apr 08, 2021
Season 3 is kicking off with our new hosts Kate Wilson and Anna Shaw!
Tuesday Nov 03, 2020
Tuesday Nov 03, 2020
In this episode, we discuss:
Jill’s career journey to date, and main function and key priorities Visa
Her perspective on the impact of C19 on financial services and what Visa is doing to support customers
The impacts of the shift to digital/ contactless/ online/ mobile during the C19 pandemic, is this a temporary or sustained trend?
Her passion for fintech, diversity and women working in this field