Welcome to RFI Global’s Banking Uncovered - the podcast that goes behind the industry PR, the media spin, the product awards and the investor reports to look at what’s really going on in the industry. Using customer data we focus on how are customers behaving, how behaviour is changing and how institutions are reacting to new customer needs.
At the same time as the rapid development and enhancement of data capability, the impact of generative AI and the emergence of stronger fintech propositions, traditional banks have invested heavily in their digital capabilities. As the industry stalwarts, challengers and fintechs continue to compete in this new digital and physical world, we bring together divergent opinions and viewpoints. Talking to CEOs, founders, global experts and leaders in banks, payments, fintechs and challengers spanning the globe, we ask the big questions facing the industry.
In depth interviews and panel discussions, combined with RFIs global customer data lake will ask:
· What are evolving needs of customers and what are the key trends?
· What are the next innovations that will meet these?
· Which players are responding to new and emerging customer needs and what propositions are working?
· Are new and upcoming regulations going to impact the market and how?
Episodes
Jun 20, 2018
Jun 20, 2018
31 min
On today's episode we hear the latest insights behind winning the post-PSD2 customer, along with some interesting case studies and opinions from around the globe.
Kicking off today’s episode, Victoria Bateman, Managing Director – EMEA at RFi Group shares insights around consumer awareness, perceptions and comfort towards open banking and data sharing.
Pascal Niszri, CEO at Chekk shares a UK perspective in discussing the shift in personal data ownership, navigating global regulatory environments and overcoming consumer perceptions around security.
With open banking on the horizon in Australia, we caught up with Steve Weston, CEO at Volt to discover his opinion on potential opportunities within the Australian market and recommendations to overcoming consumer perceptions around security and trust.
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
www.globaldigitalbanker.com
Jun 15, 2018
Jun 15, 2018
28 min
Our Money Conf coverage continues this week with a number of interviews from Square, Facebook and Kabbage discussing the future of collaborations, diversifying point of sale channels and utilising data for business success.
Guests include: Mary Kay Bowman, Head of Payments, Square, Mollie Pearse, Head of Financial Services Marketing, EMEA, Facebook and Rob Frohwein, Co-founder & Kabbagehead, Kabbage
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
www.globaldigitalbanker.com
Jun 13, 2018
Jun 13, 2018
28 min
This week we are at MoneyConf in Dublin. MoneyConf is a day two event where the biggest banks and fintech experts from across the globe meet to discuss the changing dynamics and future of money, payments and technology.
In part one of our MoneyConf coverage we spoke with Kenneth Lin, Founder & CEO, Credit Karma, Charlie Mortimer, Co-Founder, Moneybox, André Lyver, Director of Engineering, Shopify and Nathan Gill, Vice President, Head of Solutions at Verifone Europe.
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
www.globaldigitalbanker.com
Jun 8, 2018
Jun 8, 2018
24 min
Our Money 20/20 coverage continues this week with a number of interviews from day two of the event. Our guests include: Ricky Knox, Founder, Tandem, Victoria Bateman, Managing Director - EMEA, RFi Group, Ghela Boskovich, Founder, FemTechGlobal and Labhesh Patel, CTO & Chief Scientist, Jumio Corporation.
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
www.globaldigitalbanker.com
Jun 6, 2018
Jun 6, 2018
20 min
Our Money 20/20 coverage continues this week with a number of interviews from day two of the event. Our guests include: Sebastian Siemiakowski, Co-Founder and CEO, Klarna, Matthias Kroner, CEO, Fidor Bank, Alain Falys and Michael Rolphe, Co-Founders, Yoyo Wallet and Myles Stephenson, CEO, Modulr.
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
www.globaldigitalbanker.com
Jun 5, 2018
Jun 5, 2018
33 min
This week we are at Money 20/20 Europe and will be recording interviews live from Amsterdam. Money 20/20 is arguably one of the biggest finance events of the year where thought leaders, innovators and visionaries come together from across the world to discuss the future of money across payments, banking and FinTech.
One day one of the event we spoke with: Pat Patel, Content Director, Money 20/20 Europe & Asia, Ann Cairns, Vice Chairman, Mastercard, Ralph Hamers, CEO, ING Group, Rajesh Agrawal, Deputy Mayor of London for Business and Maximilian Tayenthal, Co-Founder & CFO, N26.
The Global Digital Banker is an insight-backed podcast series, focusing on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
May 30, 2018
May 30, 2018
10 min
This episode focuses on the future of conversational AI focusing on a case study from US-based company, Clinc.
Sarah Hollinshead, Group Head of Content met with Helen Yu, Chief Growth Officer and Patrick Sinicropi, Head of Strategic Partnerships to discuss their new AI tool – Finie.
The Global Digital Banker is an insight-backed podcast series, focusing on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
May 23, 2018
May 23, 2018
28 min
We take a look at the global state of digital identity. From the West we hear from John Erik Setsass, Identity Architect at Signicat and from the East we hear from Jonathon Thorpe, Head of Identity at the Australian Govt. Digital Transformation Agency.
John Erik Setsass shares how financial institutions can position themselves at the centre of this technology shift, the opportunities to banks for investing within this space and some great examples of institutions that are leading in market.
Jonathon Thorpe explains the next phase of work for the Digital Identity Framework, the organisations that they are partnering with to implement their solutions and how they build trust and mitigate against risks for consumers.
The Global Digital Banker is an insight-backed podcast series, focusing on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
May 16, 2018
May 16, 2018
32 min
This episode focuses on the profitability to banks for payments within messaging apps, overcoming barriers to digital usage and how companies can encourage new habits for consumers to drive digital engagement.
Our guests include Marieke Flament, Chief Marketing Officer at Circle, Dr Matthew Macdougall, President, Australia China Daigou Association and Charles Green, CEO at RFi Group
Marieke Flament discusses how they are leveraging new technologies to change payments transactions, their approach to altering the perception of money from a user perspective and how Circle are creating new behaviours for consumers to move beyond traditional payments solutions.
Dr. Matthew McDougall explains how to build consumer trust for payments within messaging apps, shares case studies from Asia and the changing perceptions of money from a user perspective.
Charles Green, CEO at RFi Group shares his insights on the future of digital payments, the challenges and barriers to future uptake and how digital payment customers are going to be the key to driving bank profitability in the future.
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
www.globaldigitalbanker.com
May 9, 2018
May 9, 2018
25 min
In this episode, we take a look at the leapfrog effect of banking within developing markets and share a great example of innovation within financial inclusion occurring in Africa.
Guests include: Dare Okoudjou, CEO, MFS Africa & Melissa Guzy, Founder & Managing Partner, Arbor Ventures.
Sarah Hollinshead, our Group Head of Content caught up with Dare Okoudjou to discuss financial inclusion across Africa, overcoming barriers to usage beyond geographic remoteness and the opportunities and future learnings for MFS Africa from being backed by a China-based VC.
Chloe James our Group Media Director spoke with Melissa Guzy to uncover the types of technologies on the rise across Asia and the evolution of FinTech 2.0.
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
www.globaldigitalbanker.com