Welcome to RFI Global’s Banking Uncovered - the podcast that goes behind the industry PR, the media spin, the product awards and the investor reports to look at what’s really going on in the industry. Using customer data we focus on how are customers behaving, how behaviour is changing and how institutions are reacting to new customer needs. At the same time as the rapid development and enhancement of data capability, the impact of generative AI and the emergence of stronger fintech propositions, traditional banks have invested heavily in their digital capabilities. As the industry stalwarts, challengers and fintechs continue to compete in this new digital and physical world, we bring together divergent opinions and viewpoints. Talking to CEOs, founders, global experts and leaders in banks, payments, fintechs and challengers spanning the globe, we ask the big questions facing the industry. In depth interviews and panel discussions, combined with RFIs global customer data lake will ask: · What are evolving needs of customers and what are the key trends? · What are the next innovations that will meet these? · Which players are responding to new and emerging customer needs and what propositions are working? · Are new and upcoming regulations going to impact the market and how?
Episodes
Friday Nov 02, 2018
Friday Nov 02, 2018
In part two of our Sibos 2018 coverage, we bring you interviews with Thomas Nielsen, Chief Digital Officer at Deutsche Bank, Peter Jose; General Manager Financial Services Industry at SAP; and Jan Pilbauer, Executive Director, Modernization & CIO at Payments Canada.
Thomas Nielsen discusses the advantages that open banking can bring to retail clients and the corporate sector and the work that Deutsche are doing with the regulators in an open data world.
Peter Jose shares his perspective on how banks can leverage their traditional assets in terms of balance sheets, the implications of challenger bankers on customer acquisition for traditional banks and who he believes to be the key enablers in the new open banking framework
Jan Pilbauer explains the initiatives that Payments Canada will be focusing on to drive a more modern payments system in Canada, how they will be working to address and combat fraud issues moving forward, and his thoughts on a global sandbox
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
www.globaldigitalbanker.com
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