Welcome to RFI Global’s Banking Uncovered - the podcast that goes behind the industry PR, the media spin, the product awards and the investor reports to look at what’s really going on in the industry. Using customer data we focus on how are customers behaving, how behaviour is changing and how institutions are reacting to new customer needs. At the same time as the rapid development and enhancement of data capability, the impact of generative AI and the emergence of stronger fintech propositions, traditional banks have invested heavily in their digital capabilities. As the industry stalwarts, challengers and fintechs continue to compete in this new digital and physical world, we bring together divergent opinions and viewpoints. Talking to CEOs, founders, global experts and leaders in banks, payments, fintechs and challengers spanning the globe, we ask the big questions facing the industry. In depth interviews and panel discussions, combined with RFIs global customer data lake will ask: · What are evolving needs of customers and what are the key trends? · What are the next innovations that will meet these? · Which players are responding to new and emerging customer needs and what propositions are working? · Are new and upcoming regulations going to impact the market and how?
Episodes
Wednesday Jun 27, 2018
Episode 22 - What SMEs Want - Shifting the Service Model
Wednesday Jun 27, 2018
Wednesday Jun 27, 2018
RFi Group research shows that one of the biggest priorities for SMEs around the globe is to improve efficiencies within their organisations. Now, more than ever, business owners require simple and speedy ways to effectively manage their financial positions across operations, cash flow management an access to financing.
On today’s episode we discuss this shifting service model approach with Katrin Herrling, CEO & Co-Founder at Funding Xchange and Kirk Simpson, CEO & Co-Founder at Wave.
Katrin shares the impacts of Open Banking & PSD2 on the SME sector & why businesses are looking outside of traditional banks to fulfill their lending needs.
Kirk discusses the importance of integrated financial workflows for SMEs and the keys to achieving mass distribution at scale.
The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
www.globaldigitalbanker.com
Comments (0)
To leave or reply to comments, please download free Podbean or
No Comments
To leave or reply to comments,
please download free Podbean App.