Welcome to RFI Global’s Banking Uncovered - the podcast that goes behind the industry PR, the media spin, the product awards and the investor reports to look at what’s really going on in the industry. Using customer data we focus on how are customers behaving, how behaviour is changing and how institutions are reacting to new customer needs. At the same time as the rapid development and enhancement of data capability, the impact of generative AI and the emergence of stronger fintech propositions, traditional banks have invested heavily in their digital capabilities. As the industry stalwarts, challengers and fintechs continue to compete in this new digital and physical world, we bring together divergent opinions and viewpoints. Talking to CEOs, founders, global experts and leaders in banks, payments, fintechs and challengers spanning the globe, we ask the big questions facing the industry. In depth interviews and panel discussions, combined with RFIs global customer data lake will ask: · What are evolving needs of customers and what are the key trends? · What are the next innovations that will meet these? · Which players are responding to new and emerging customer needs and what propositions are working? · Are new and upcoming regulations going to impact the market and how?
Episodes
Wednesday May 23, 2018
Episode 14 - The global state of digital identity
Wednesday May 23, 2018
Wednesday May 23, 2018
We take a look at the global state of digital identity. From the West we hear from John Erik Setsass, Identity Architect at Signicat and from the East we hear from Jonathon Thorpe, Head of Identity at the Australian Govt. Digital Transformation Agency.
John Erik Setsass shares how financial institutions can position themselves at the centre of this technology shift, the opportunities to banks for investing within this space and some great examples of institutions that are leading in market.
Jonathon Thorpe explains the next phase of work for the Digital Identity Framework, the organisations that they are partnering with to implement their solutions and how they build trust and mitigate against risks for consumers.
The Global Digital Banker is an insight-backed podcast series, focusing on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.
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